Facility Management

DB Computer Solutions specialise in facility management. DB Computer Solutions offer facilities management to a wide range of companies throughout Ireland.

DB Computer Solutions specialise in the mid to high end NT and Novell networking environments. We supply full system facilities management solutions whether it would be a green field scenario, migrating from one platform to another, or system enhancement. We can support customers through every stage of a process from the system or network design, through to the certification of the project. We can continue to support them through their systems lifecycle with our team of engineers, and offer a ‘one stop shop’ scenario with our support for a heterogeneous computing and eCommerce environment.

Most maintenance companies can offer a break/fix approach in supporting their customers. However, this type of service alone is not acceptable anymore. At DB Computer Solutions, we have won our reputation on our ability to respond to the individual needs of our customers. We keep bureaucracy to a minimum while maintaining a close personal relationship with our customers. This enables us to be flexible, and tailor a contract to suit you. A quick and effective response to our customers needs demand a special understanding of their business. Our teams of engineers and Software Consultants have the knowledge and experience of a wide range of systems and customer requirements to provide a comprehensive facility management solution.

We consider the ability of the service provider to represent the I.T department to their end users as an important feature. As well as fixing the particular problem, they should be able to communicate to the user, and present themselves in a professional manner. Our engineers will also notify you of any user feedback and call updates.

This information is also fed back into our call centre, and is one of the milestones we use to measure our performance.