If you are a business owner, you must be aware of the benefits of an ERP system for the business.
It integrates the business processes of your enterprise and lets you view where your business stands and what more can be done for the growth. The business productivity increases and the efficiency of the workforce can be elevated to the next level. However, you may not be well aware of what miracle can be conjured, when Sage accounts works in tandem with Sage CRM. The interaction with each and every customer must be counted as it is very important for your consumers to know that you as an enterprise are concerned about them.
When Sage Accounts and Sage CRM work in sync …
… The business becomes more customer-oriented and measurable in terms of experience. There are several ways; the Accounts-CRM combo can work wonders:
- The communication between the different departments becomes organised and efficient.
- Data and work duplication is done away with as all the departments can submit and retrieve data from a central database.
- The business decisions that you take are more informed and backed by validated facts and figures.
- The information about the customers are recorded in a structured manner and made available to the concerned department.
- The business processes become more efficient and focused towards customers.
- Manage all your communications and touch points with your customers.
Sage CRM and how advantageous it can be for your business
Sage CRM is a trusted name when it comes to providing CRM solutions for your enterprise. More than 14,000 enterprises have benefited from the implementation of Sage CRM. In a survey conducted recently, it has been found out that 63% of the companies are of a view that customer information is key factor in driving the business and ensuring high profitability. Taking record of the customer transaction, the companies put themselves in a better position to take decisions which are focused on their customers.
Sage CRM is used to simplify the sales processes and derive the maximum out of the sales opportunity. The sales executive has the access to features like contacts, pipelines and calendars so that they can focus on the sales whether in their offices or on the go. With Sage CRM looking after your processes, you have the benefit of measurable and targeted marketing. This is achieved due the customer information which is made available by the CRM system to the sales department. You are able to afford better experience to the customers as Sage CRM gives you better visibility into customers’ issue and help you resolve them.
Sage CRM Links with both Sage 50 and Sage 200 accounts to enable a true 360 degree view of your business. Sage is more than accounts and DB Computer Solutions are on hand to maximize your Sage investment and help drive your companies business forward. Talk to us about how we can help you.
If you have a need for a process improvement with your Sage 200 or Sage 50 packages, call us on 061 480980 or email email@example.com