How can Remote ordering help you serve your customers better?

DB_ImageTo take on the competition which is prevalent in the market,

you need to be more innovative and focused towards providing better service to your customers. Indeed, the way you serve your customers can be a determining factor of your business growth. For example, the way your business interacts with your customers will determine whether the customers’ perception of your business is that you are just another run of the mill company or, a firm which is around to stay. And one which looks towards providing exceptional service. In order to ensure that your customers are given attention, and to give them the feeling that their voices are heard, and their concerns met, and their issues treated with importance, you need a software solution that helps you to connect with your customers in a more transparent and effective manner.

SAGE 200 is one such software package, and at DB we have developed an APP which integrates with Sage 50 and Sage 200 to offer remote ordering. Remote ordering is simply a system whereby your salesperson can take sales orders while on the move. Equipped with a handheld device such as an android or apple tablet, the Remote Rep APP sits alongside Sage 200/Sage 50, meaning the salesperson has the facility to offer customer quotes with customer specific pricing. All the information related to the customers, and the inventory, will be in their hands, enabling them to enter the sale and offer the quotes while on the go. It will not only save time but also allow for increased accuracy and customer-specific services.

Remote Rep APP enables your Staff to work quicker with more information.

With remote rep ordering APP, your sales person will be able to view customer information, edit it, and add new customers on the move. This solution makes the placing of the order quite easy. You will be able to register better sales with Remote Rep for SAGE 200 and Sage 50. It is also possible to provide accurate sales quotes to the customers as customer-specific pricing will be applied to the quote. This is possible because the tablet will be connected to the Sage 200 or Sage 50 head office accounts and retrieve customer information in a matter of seconds.

Additionally, a portable printer can be used to provide a receipt to the customer for their own reference. With Sage 200 and Sage 50, you can instantly process and order and invoice. All you have to do is to provide your salesperson with android or apple tablet and the APP can be downloaded. Thus, not only will your company achieve more efficiency and less paperwork in the sales order process, but also, you will be in a better position than your competitors to serve your customers efficiently. For companies, where the salespersons are always on the move, Remote Rep will provide a great R.O.I. for Sage 50 and Sage 200 Users.

Call the team at DB 061 480980 for a free trial, or visit www.dbcomp.ie for more information.

About the Company:-

DB Computer Solutions Ltd. has been a leading partner in Sage Solutions for over twenty years. Constantly innovating with technology to gain the best results from your Sage Investments. If it’s Sage 50, Sage 200 or Sage CRM contact us to get your software investment doing more for your productivity.

Comments are closed.