Self Service Portals
Self-Service Portals from DB Computer Solutions. Letting Customers Help Themselves
Many queries posed by end-customers about their accounts are straight-forward. Yet staff must spend an inordinate amount of time looking up the correct answers.
With Self-Service Portals from DB Computer Solutions, users can improve internal efficiency and productivity, while increasing end-customers’ satisfaction and service levels.
By integrating Draycir Spindle Self-Service Portals with Sage Accounting solutions, your end-customers (and internal staff) use a secure online 24/7 personal account to access data, allowing them to quickly gain answers to common questions.
The Self-Service Portal cuts down the amount of time internal staff spend answering many end-customer queries.
Draycir’s new Proof of Delivery is the latest model to be released for Spindle Self-Serve. Designed for companies who operate their own fleet deliveries, or service staff who require a signature, this is an ideal solution for transportation, distribution, wholesale and related field service organisations. Learn more by watching the Draycir Video.