Sage CRM
Whats new in Sage CRM Version 7.1? Click Here to find out! 
An award-winning, on-line Customer Relationship Management system, Sage CRM is a premium facility that offers instant ‘need to know’ access and usage for all parts of your business.
Sage CRM works through an internet browser, taking full advantage of the flexibility of the web to facilitate on-premises or remote access at all times. Easy to use and tailor to your specific requirements, Sage CRM can be integrated into all aspects of your organisation, helping to ensure that all of your departments and individual personnel are working efficiently towards a common goal.
The web-based nature of Sage CRM makes it easy to update in line with your changing needs, as all data and customisations will move with you.
Sage CRM maximises the efforts of your personnel—it is effectively a ‘team leader’; harnessing individual and combined efforts throughout and across sales, marketing and support departments, and making people, groups and departments more efficient in pursuit of the overall business goal.
Sage CRM Modules
The Sage CRM Modules include Sales; Marketing; Customer Care; and all can be seamlessly integrated with Sage 200 accounts in the Sage 200 Suite. This will eliminate the need for double entry into accounts software, as well as enabling immediate access to the financial status of customers, and instant generation of orders, quotations and invoices.
Sage CRM Sales
Sage CRM Sales helps you to maximise sales performance, offering your sales people swift and easy access to vital information.
Sage CRM Sales provides hourly and daily updates on your sales team’s performance. Operating to sales and lead processes defined by you, the system will help to organise teams, and schedule calls and meetings.
The Sage CRM Sales module will maximise your most promising leads and opportunities by tracking clients from first contact to closure, helping you to ensure that apporpriate time and energy will be spent on clients who are likely to close.
Sage CRM Sales will integrate your sales and client information with marketing, instantly creating cross-selling and up-selling possibilities.
View the Sales Datasheet to find out more.
Sage CRM Marketing
With Sage CRM Marketing managing and tracking every element of marketing campaigns, you can drill down into the finest detail of specific activities within your campaign.
Sage CRM Marketing can help you specifically target messages for your intended audiences, by segmenting your customers and prospect lists.
The tracking power of Sage CRM Marketing offers you instant and ongoing insights into the success of ongoing campaigns, from initial generation of leads through the closure.
Never lose your leads! Sage CRM Marketing will prioritise your leads to ensure that prospects never go cold, and enable you to merge documents with target lists for mass mail-outs.
View the Marketing Datasheet to find out more.
View the E-Marketing Datasheet to find out more about Emarketing in Sage.
Sage CRM Customer Care
Sage CRM Customer Care provides you with a record of every customer interaction, as well as offering your customers 24/7 web access to their own customer portals via your company’s website.
Sage CRM Customer Care provides live information on all of your customers, as well as offering each of your customers a platform for logging queries and viewing the status of their requests.
This module of Sage CRM will help you to track turnaround time, enabling you to measure transactions and understand which requests are taking longer to resolve and why.
Sage CRM Customer Care will boost your own employees’ satisfaction, as the system’s provision of the correct and up-to-date information will facilitate efficient customer care, ultimately maximising your company’s customer satsifaction rating.
View the Customer Service Datasheet for more infomation.
Sage 200 Suite Integration
Sage CRM seamlessly integrates with Sage 200 accounts within the Sage 200 Suite. This will eliminate the need for double entry into accounts software, as well as enabling immediate access to the financial status of customers, and instant generation of orders, quotations and invoices.
Integrated with Sage 200 accounts, Sage CRM enables the completion of transactions by telephone, using one CRM system.
Users will be able to see the status of all customer orders and invoices, and also see which customers are on credit stop.
Get further information on Sage CRM from the experts at DB Computer Solutions. Call today on +353 (0)61-480980 or e-mail info@dbcomp.ie