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Let’s face it, when it comes to a versatile business product, it’s very difficult to beat spreadsheets. I don’t know of any business that can operate without them. Business people use spreadsheets for various reasons: Accounts, Contact Management, Production Management, Sales Pipeline etc. Sound familiar? However, from my experience as your business grows, this flexibility […]

Well, summer is finally here at long last and we eventually have some decent weather! Hopefully, there will be plenty of opportunities for BBQ’s, parties, ice-cream and late midsummer evenings … At DB Computer Solutions we ensure that software should work the way that your business works, not the other way around. Different organisations use Sage

What is Sage CRM? CRM or Customer Relationship Management is specialised software designed for small and medium scale enterprises to manage their customer services in a better manner. It is the tool that helps businesses to improve their relationships with their existing customers and helps them to serve them in a better way. Sage CRM is used by

In the past, it has been seen that the most successful companies have implemented software to manage their day to day work in order to keep their business running smoothly. Whatever your business, if you are not running (or integrating with) accounting software, then you may not be driving the business as efficiently as possible. Keeping an eye on the

Overcoming the pains of being an Irish SME In a competitive environment, small business owners understand the difficulties of making the right investments, to ensure that business can flourish. There are multiple offers out there, indeed a myriad range of options regarding technology solutions to tempt you into investing in everything from full blown business

At DB we have developed a handy solution for companies looking to overcome the headaches caused by lack of integration. Indeed, our Integrated Service Management solution is specifically tailored to address the problems caused by having either no CRM (Customer relationship management) or one which doesn’t effectively talk to your accounts and finance package. These headaches and

It is very important to be innovative and emphasise providing quality services to your customers to cope with widespread competition in the market. The services you offer to your customers determine the growth and success of your business. The way your business interacts with your customers determines the fate of your business and also determines the

A CRM, or Customer Relationship Management, is a highly specialized software solution which is designed to let businesses and organisations handle their customers in a better manner. The solution offers the tools that are needed to serve existing customers better, thus improving business relations with them, while also providing the resources needed to bring in

In this “always on” or “always connected” world, as a business owner, it is essential to have real time information to look credible for your customers. The days of fumbling around and leafing through order books to get quotes ready for your clients are in the past. It is expected that you have the information

Let’s face it, when it comes to making sales, you have to be prepared to huff and puff. Do whatever it takes. Overcoming objections, going the last mile, dealing with awkward situations, and handling the disappointment caused by unrealistic expectations, can all be time-consuming distractions whilst striving to generate business and hit targets. Things won’t