Sicon Order to Despatch YouTube

Customer Order to Despatch with Sage 200 & Sicon: A Fully Automated Workflow for Scaling SMEs

/ General, News / By

Modern SMEs can no longer afford slow, manual, paper-heavy fulfilment processes. Customers expect faster turnaround times, accurate stock information, and real-time communication—while internal teams need systems that reduce admin, eliminate duplication, and tighten operational control.

To support businesses looking to modernise their operations, we’ve released a new step-by-step, full-process demonstration showing exactly how Sage 200 Professional combined with Sicon’s integrated modules automates the entire Customer Sales Order → Despatch lifecycle.

👉 Watch the full video here:

What This Video Demonstrates

The walkthrough follows a real, end-to-end workflow using Sage 200 and the following Sicon modules:

  • Sicon Document Automation

  • Sicon Manufacturing (including Works Orders & Material Resource Planning)

  • Sicon Barcoding & Warehousing

This combined toolset enables SMEs to run a seamless, fully traceable, and fully digital fulfilment process—with every touchpoint recorded inside Sage 200.

Step 1: Customer Purchase Order → Sage 200 Sales Order

Many businesses still manually retype customer POs into Sage. With Sicon Document Automation, this is no longer needed.

  • Customer PO is received via email

  • The PDF is uploaded into Sicon Document Automation

  • The system automatically extracts key information

  • A Sales Order is created instantly in Sage 200

  • A training model stores the layout for future documents—eliminating repeated manual entry

This step alone saves SMEs countless hours while reducing errors and improving processing speed.

Step 2: Manufacturing Demand Identified Automatically

Once the Sales Order is created, Sicon Manufacturing evaluates demand:

  • The product’s Bill of Materials feeds into Works Order creation

  • The system detects shortages

  • Material Resource Planning (MRP) runs automatically

  • MRP suggests:

    • Works Orders to build the finished item

    • Purchase Orders for required components

    • Stock movements and replenishment

    • Rescheduling actions

These suggestions ensure materials, labour, machine time, and customer deadlines stay aligned.

Step 3: Works Orders & Purchase Orders Generated Automatically

MRP generates Works Orders and Purchase Orders with a single approval:

  • Works Orders flow directly to the production team

  • Purchase Orders are sent to suppliers

  • Approval workflows help manage cash flow

  • All details remain linked back to the original customer order

This integrated flow reduces paperwork, improves visibility, and ensures planning accuracy.

Step 4: Booking In Stock & Completing the Works Order with Sicon Barcoding

Using Sicon Barcoding on handheld devices, staff can:

  • Book in deliveries

  • Assign stock to Works Orders

  • Scan components for production

  • Track labour time with Shop Floor Data Capture

  • Issue stock and book in finished goods

No printed job sheets. No double entry. No delays.

Every action updates Sage 200 in real time.

Step 5: Pick, Pack & Despatch Directly from the Device

Once the Works Order is complete, the order is ready for despatch:

  • Warehouse staff scan items from the handheld

  • Items are packed, quality-checked, and assigned to packaging

  • Courier labels can be generated automatically

  • Sicon Barcoding posts the Despatch update directly to Sage 200

  • Sicon Document Automation emails the despatch note—and any supporting documentation—to the customer

This gives your customers a smooth, professional delivery experience while your team works faster with fewer errors.

End-to-End Traceability: All Documents Stored in Sage 200

One of the biggest operational challenges for SMEs is visibility. With these modules:

  • Purchase Orders

  • Sales Orders

  • Delivery notes

  • Production documents

  • Images

  • Despatch confirmations

…are all automatically stored against the relevant order.

Your entire workflow becomes searchable, auditable, and hassle-free.

Why This Matters for Irish SMEs

The businesses we support—manufacturers, distributors, wholesalers, and growing SMEs—are under pressure to deliver:

  • Faster fulfilment

  • Fewer errors

  • Better stock accuracy

  • Higher customer satisfaction

  • Real-time visibility across production and warehouse teams

A Sage 200 system powered by Sicon modules removes bottlenecks, modernises operations, and provides the automation needed to scale confidently.

Watch the Full Order to Despatch Workflow

See the entire process in action:

👉 Watch the Sage 200 + Sicon Order to Despatch video
https://youtu.be/oo9CMtBXKe0?si=2csgYeTgku-OgPiM 

Interested in transforming your operations?

DB Computer Solutions is one of Ireland’s longest-standing Sage Partners, supporting SMEs with:

  • Sage 200 Professional

  • Sicon Manufacturing

  • Sicon Barcoding & Warehousing

  • Sicon Document Automation

  • Barscan for Sage 50

  • ERP implementation, training & automation consulting

Book a free consultation:
📩 sales@dbcomp.ie
🌐 dbcomp.ie

Sage 200, Sicon, Sicon Manufacturing, Sicon Barcoding, Sicon Document Automation, Sage 200 Order to Despatch, Order to Despatch automation, Sage 200 Professional, Sage ERP Ireland, ERP automation Ireland, Warehouse automation Ireland, Manufacturing software Ireland, Distribution software Ireland, Sage integrations, Sage automation, Sage ERP workflows, Sicon MRP, Material Resource Planning Sage, Works Orders Sage 200, Sage 200 Manufacturing, Sage warehouse management, Barcode scanning Sage 200, Barcoding and Warehousing, Shop Floor Data Capture, SME manufacturing Ireland, SME distribution Ireland, DB Computer Solutions, ERP transformation, Digital transformation SMEs, Stock control Sage, Purchase Order automation Sage, Sales Order automation Sage, Courier integration Sage, Warehouse efficiency Sage, Irish SMEs, ERP workflow automation