Tag Archives: Integrated Service Management

Case Study – CTS Security – Integrated Service Management

CUSTOMER: CTS  INDUSTRY:  Security solutions LOCATION: Ireland SOLUTION: Sage CRM Challenge Paper-based processes used by field engineers were hampering cash flow, impacting on productivity and making it hard to tick boxes around regulatory compliance. Solution By customising Sage CRM, CTS has addressed all the challenges with a bespoke integrated service management solution that has transformed the way the company…
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