What is Sage CRM? CRM or Customer Relationship Management is specialised software designed for small and medium scale enterprises to manage their customer services in a better manner. It is the tool that helps businesses to improve their relationships with their existing customers and helps them to serve them in a better way. Sage CRM is used by […]

Well, summer is finally here at long last and we eventually have some decent weather! Hopefully, there will be plenty of opportunities for BBQ’s, parties, ice-cream and late midsummer evenings … At DB Computer Solutions we ensure that software should work the way that your business works, not the other way around. Different organisations use Sage

Let’s face it, when it comes to a versatile business product, it’s very difficult to beat spreadsheets. I don’t know of any business that can operate without them. Business people use spreadsheets for various reasons: Accounts, Contact Management, Production Management, Sales Pipeline etc. Sound familiar? However, from my experience as your business grows, this flexibility

May saw the team at DB win a couple of esteemed clients. One of which was an all-round team effort for a leading Irish agricultural company. We appreciate the opportunity to bring our experience to the table and we look forward to working closely with existing and new clients alike to deliver quality service and

Just to be clear, end of life for Server 2003 means: End of support for Windows Server 2003/R2 need not have a dramatic impact on your business. You have time to act now, and contact experts in network support like the team at DB, but if not, there could be negative consequences for your organization. It will

In this competitive and advanced world, it is important to have a healthy relationship with your customers to ensure your business flourishes. Communication is important! Without communication, you simply cannot retain your existing customers and for that matter, neither can you acquire new customers. Additionally, customer service is a very difficult task to perform where you need

Let’s face it, when it comes to making sales, you have to be prepared to huff and puff. Do whatever it takes. Overcoming objections, going the last mile, dealing with awkward situations, and handling the disappointment caused by unrealistic expectations, can all be time-consuming distractions whilst striving to generate business and hit targets. Things won’t

It is very important to be innovative and emphasise providing quality services to your customers to cope with widespread competition in the market. The services you offer to your customers determine the growth and success of your business. The way your business interacts with your customers determines the fate of your business and also determines the

Overcoming the pains of being an Irish SME In a competitive environment, small business owners understand the difficulties of making the right investments, to ensure that business can flourish. There are multiple offers out there, indeed a myriad range of options regarding technology solutions to tempt you into investing in everything from full blown business