Aside from the usual pitfalls, hazards and daily struggles of being an Irish SME, here at DB Computers we have a great track record of helping when it comes to advising small to medium size enterprises.
In fact, at least twenty years’ experience. Particularly when lending our expertise when it comes to implementing and deploying technology solutions. But we don’t really sell technology solutions. Rather, we sell peace of mind, reliability, and professional support. So we don't just know what to do, we apply that knowledge for the benefit of our clients.
Indeed, the reality behind buzzphrases like “Business Process Improvement” is the drive for continued efficiencies to deliver better customer service, more clients, increased profits, and a company attitude or ethos that can expand to embrace the changing landscape of technologies available, and invest in them, where the risk is calculated and can deliver ROI.
In some cases you might realise that spreadsheets have brought you so far, but the time is nearly ready to implement a CRM system, because there is a lack of “call to action” or prompting of action in spreadsheets, and unless you can remember everything, you will sometimes be so busy between meetings and staff issues that you might forget to make certain calls or chase jobs or in some cases just update the spreadsheets!
In other cases, you may have already invested in Sage CRM, so prompting and remembering is no problem but managing and controlling your stock has become an issue since you got busier. Thus you might be looking to deploy a bar scanning solution in order to save time booking stock in and out manually.
Or you may not have a stock management or tracking of workflow headache but your concerns are more around getting paid on time and easing cashflow to meet financial commitments.
Again we can help. Sage accounts software can be configured to meet your needs as a business owner and you can manage your inventory, plan your purchasing, review your nominal ledger and schedule invoices to be emailed out to clients on a regular cycle.
We also offer peace of mind when it comes to bread and butter IT support. You may just need us on hand to set up a new employee with an email address, or some anti-virus software.
Paperwork and admin are regular headaches and if data capture is not automated then it is often likely that stuff can fall between the cracks.
Not only can things fall between the cracks because of human error or miscalculation, but in some cases, data duplication and manually inputting details of a client or a job into more than one system can lead to problems with invoicing or cashflow further down the line.
Our Remote Rep solution can facilitate the capture of sales orders remotely, and feed those sales directly into your back office to process immediately. No need for docket books or ringing or emailing orders in. And even better still, it can be customised for your reps, to suit your company requirements.
Contact me directly on 061 480980 or email firstname.lastname@example.org for a free 30-day trial.
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And let us know how we can help, if you are looking for sound advice and thorough experience and knowledge and application in helping your SME via technology solutions.