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Case Study – CTS Security – Integrated Service Management

CUSTOMER: CTS INDUSTRY:  Security solutions LOCATION: Ireland SOLUTION: Sage CRM Challenge Paper-based processes used by field engineers were hampering cash flow, impacting on productivity and making it hard to tick boxes around regulatory compliance. Solution By customising Sage CRM, CTS has addressed all the challenges with a bespoke integrated service management solution that has transformed the way the company […]

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January blog!

January is an unusually busy month this year as people go live with new accounts packages. Apart from new installs this month, we have also seen existing Sage 200 and Sage 50 accounts users add more options to make their packages more efficient. Sage Integration solutions are really helping companies streamline business processes. In Cork we helped

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December blog!

Welcome to the all-new DB blog! It’s December, and we are crazy busy! Aside from last-minute hardware orders, and IT support clients who need immediate response, we are focusing on helping companies and businesses who are looking to benefit from integrating with Sage 50. Already the diary for January is filling up with meetings to

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Overcoming the limitations of Spreadsheets with Sage CRM

Regardless of the size of your company, there is almost always a requirement for spreadsheets. Indeed, business people use spreadsheets for various reasons: Accounts, Contact Management, Production Management, Sales Pipeline , even Bill of Materials and to some level, even job costing. And so we can stand over the claim that spreadsheets are universally handy, flexible,

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