Sage CRM from DB Computer Solutions

Get the Full Picture with Centralized Data Access

Sage CRM from DB Computer Solutions offers companies a method to eliminate silos of data; provide centralised access to all customer and prospective customer communications; drive increased sales, customer goodwill and profits; and much more.

Sage CRM does this by delivering access to all critical customer and prospective customer data via a single, centralised, easy-to-use solution.

The Substantial Benefits of Centralised Access

  • A Single Place for All Communications Sage CRM enables users to access every communication – from emails to sales orders; recent customer conversations to promised follow-ups; contracts to service level agreements – wherever they are stored in your IT system. By pulling up a customer or prospect on Sage CRM, users can easily retrieve complete communications histories. Want to locate a customer-specific communication in a hurry? Use Sage CRM.

  • Discover Centralised Data Access / Dispense with Manual Silo’d Systems often, company staff records important customer and sales information using a range of methods: from hand-written notes to spreadsheets and Word documents. Often, these methods cannot be tracked or traced. Digital assets of this type can be stored in off-network ‘silos’ of computing infrastructure. Meaning:

No one else can access that critical information. And should the employee ever leave, that data is often lost forever.

Sage CRM eliminates silos of data. It ensures that all customer and prospect data is easily accessible by any authorised Sage CRM user, from anywhere in your network.

  • Integrate with Sage 50c / Sage 200c for Increased Productivity different people within your organisation need different information to work productively. By integrating Sage CRM to your Sage accounts solution, your staff can instantly access relevant customer accounting data such as: invoice histories, ordered goods, stock on hand, credit histories, and similar, enabling your business to serve customers better.

  • Increase Field Efficiency use Sage CRM to streamline field sales and engineering teams to respond quicker and more accurately, with higher service levels.

  • Leverage All Company Resources Sage CRM enables managers and team leaders to quickly assign tasks across the company, ensuring efficient and timely follow-up for ever-increasing customer goodwill.

  • Future-proofed with continual upgrades to Sage CRM.

DB Computer Solutions is Ireland’s preeminent Sage CRM provider. Our team of experts can roadmap and deploy Sage CRM to meet your unique requirements.

For more information

To see all the benefits of Sage CRM – and how you can increase efficiency through centralized access to customer and prospect data – go to:

Or contact us:
Email:                     Tel: 061 480980

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