With summer pretty much behind us at this stage, and Hallowe’en drawing closer, September has been a very busy month. Not only are plenty of SME’s and indigenous Irish companies now pushing on with committing to deploying solutions to help with various aspects of business process improvement, but also the signs are there that the […]
September Blog! @DB_Comp Read More »
Let’s face it, when it comes to making sales, you have to be prepared to huff and puff. Do whatever it takes. Overcoming objections, going the last mile, dealing with awkward situations, and handling the disappointment caused by unrealistic expectations, can all be time-consuming distractions whilst striving to generate business and hit targets. Things won’t
Word of Mouse : Social Media for SME’s Read More »
There are many benefits to scoping, implementing and deploying an integrated solution when it comes to service management. Saving time, would probably be the most tangible benefit, because saving time usually means saving money. And who wants to spend more time and money when they don’t have to? Preparing for ISO accreditation would be another,
SME Solutions : Are you integrating Service Management yet? Read More »
Regardless of the size of your company, there is almost always a requirement for spreadsheets. Indeed, business people use spreadsheets for various reasons: Accounts, Contact Management, Production Management, Sales Pipeline , even Bill of Materials and to some level, even job costing. And so we can stand over the claim that spreadsheets are universally handy, flexible,
Overcoming the limitations of Spreadsheets with Sage CRM Read More »
CUSTOMER: CTS INDUSTRY: Security solutions LOCATION: Ireland SOLUTION: Sage CRM Challenge Paper-based processes used by field engineers were hampering cash flow, impacting on productivity and making it hard to tick boxes around regulatory compliance. Solution By customising Sage CRM, CTS has addressed all the challenges with a bespoke integrated service management solution that has transformed the way the company
Case Study – CTS Security – Integrated Service Management Read More »
Well, winter has definitely starting kicking in and the early, dark nights are getting colder for sure. The Meetwest business networking event in Athlone proved to be a huge success, and was very well-attended by the Irish business community. It was a great opportunity for sales and business development people who are keen to network in a
November Blog! From @DB_Comp Read More »
Many businesses, and for that matter, business owners, are still at a loss when the term ‘CRM’ comes up. For the most part, it is viewed as a database of your existing customers. Historically, contact details are held in either an access database, or most typically, on an Excel spreadsheet. However, what either of these
Capitalising on Your Customer Data with Sage CRM Read More »
