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A CRM, or Customer Relationship Management, is a highly specialized software solution which is designed to let businesses and organisations handle their customers in a better manner. The solution offers the tools that are needed to serve existing customers better, thus improving business relations with them, while also providing the resources needed to bring in […]

In this “always on” or “always connected” world, as a business owner, it is essential to have real time information to look credible for your customers. The days of fumbling around and leafing through order books to get quotes ready for your clients are in the past. It is expected that you have the information

Let’s face it, when it comes to making sales, you have to be prepared to huff and puff. Do whatever it takes. Overcoming objections, going the last mile, dealing with awkward situations, and handling the disappointment caused by unrealistic expectations, can all be time-consuming distractions whilst striving to generate business and hit targets. Things won’t

It is very important to be innovative and emphasise providing quality services to your customers to cope with widespread competition in the market. The services you offer to your customers determine the growth and success of your business. The way your business interacts with your customers determines the fate of your business and also determines the

Some companies have, shall we say, at least flirted with the idea of handhelds and remote devices to replace docket books. But maybe they were put off by the whole idea, because they found little pocket-sized PDA’s or mobile phones too cumbersome. Or the sales process inefficient. Or even because their sales force had an

Overcoming the pains of being an Irish SME In a competitive environment, small business owners understand the difficulties of making the right investments, to ensure that business can flourish. There are multiple offers out there, indeed a myriad range of options regarding technology solutions to tempt you into investing in everything from full blown business

Business never stops! There is always advancement going on in the market and it is very important to keep up with the pace of the market or you will lack behind. It is evident that as the company grows over time its inventory grows as well. Warehouse management is of paramount importance to ensure increased productivity and

Sage software has helped medium-sized and small businesses with world class business related techniques that have upgraded the quality of business efficiencies in various fields. Because of the success of Sage software, it has become the world’s number one business software. Sage has come up with a lot of Sage software versions, with some changes, amendments and

In this modern era of technology, pretty much everything is getting automated. Plenty of new software is being developed to run businesses easily and successfully. Indeed, SAGE software is very handy when it comes to performing various important business functions. From the management of the accounts to customer services, Sage software solutions are of paramount importance. Software like Sage CRM, SAGE