Service Manager for Sage CRM
Speeding Data From Anywhere, At Anytime For Revolutionary Agility
If your company wants to retain more clients by speeding service levels; improve cash flow resulting from faster billing; while increasing productivity for field sales teams and field engineers, consider Service Manager for Sage CRM from DB Computer Solutions.
How It Works
Service Manager for Sage CRM is a cloud-enabled application that securely links data between Sage CRM and Sage 50c / Sage 200c, making that data accessible in real time by personnel with a robust handheld device.
Moreover, your teams can migrate critical data from that handheld device to back-office systems for faster processing and follow-up, helping your company to increase agility, competitive advantage, and profits.
With Service Manager for Sage CRM, your company’s back office personnel and field teams work together seamlessly, enabling you to:
- Minimize, and often eliminate, paperwork
- Minimize data re-entry for increased accuracy and productivity
- Speed data from the field to Sage CRM and Sage Accounting solutions for action, follow-up, order processing, invoicing, data analysis, and much more.
- Capture all costs via robust handheld device
- Eliminate paper dockets with digital data capture
- Track time and cost of sales
- Allocate parts and WIP against customers, jobs, dates
- Take digital customer signatures
- Access digitally stored items: work schedules, technical standards docs & similar
- Incorporate standard documentation: Acceptance certs * Engineering checklists * Post-install checklists
- Increase field sales / field engineer efficiency & productivity for more profits
- Fully integrates with Sage Accounting solutions and Sage CRM